Our customer service and claims teams constantly work with travellers who are sick, injured, or hospitalized. One part of their jobs involves coordinating a web of services: procedures, surgery, hospital rooms, air evacuations, you name it. However, the other part involves a human touch by ensuring that our customers and their families feel supported in
Mountaineering in Nepal: Bridget Milsom’s Survival Story
We were saddened to hear of the death of four Canadian trekkers killed in a recent avalanche in Nepal. Our thoughts go out to the loved ones of other international trekkers still missing. October is the most popular month to travel to Nepal, and we insure many trekkers headed for the Himalayas.
Claims Tips for Travellers
When travelling, I always hope for the best but prepare for the worst. I know it sounds cliché, but it never hurts.Hopefully you never have to use these tips for claims processing. But in the unfortunate event you do, they’ll help you make sure the claim’s dealt with quicker.