Travel is exciting and unpredictable—that’s why travel insurance exists; to give you the freedom to explore with peace of mind. But many travellers still don’t fully understand what travel insurance actually covers. Some think it’s only for medical emergencies, while others assume their credit card has them covered.
The truth? TuGo’s travel insurance goes far beyond the basics, with diverse coverage options and complimentary perks that make every trip smoother. Let’s bust some of the most common myths and show how TuGo’s coverage and complimentary services can make a real difference in your travel experience.*
Myth 1: “Travel Insurance only covers medical emergencies.”
Emergency medical coverage is a big part of travel insurance, but it’s far from the only benefit or type of travel insurance. Non-medical coverages can also help with:
That means travel insurance isn’t just for medical “what-ifs.” It’s also there to protect your trip from other unexpected hiccups—whether you’re travelling abroad or exploring within Canada.
With TuGo, you also get MyFlyt, a complimentary service for eligible policyholders. As long as you’ve registered your flight on myflyt.ca, if your flight is delayed by just two hours, you’ll instantly have the choice to relax in an airport lounge or receive a cash payout. Travel insurance isn’t just for emergencies; it’s about keeping your trip on track.
Myth 2: “Travel insurance doesn’t cover mental health.”
Travel can be thrilling, but it can also take an emotional toll, especially if you get bad news from home, face unexpected stress, or experience a challenging moment abroad.
TuGo Emotional Assistance is a complimentary 24/7 service that connects you with professional counsellors while travelling. Whether it’s stress, anxiety, or a personal challenge, help is just a call away.
Myth 3: “I’m already covered through my credit card.”
Credit cards often provide some travel insurance coverage, but it’s usually limited with capped benefits, strict conditions, or age restrictions. With TuGo, you know exactly what you’re covered for, with transparent, comprehensive protection designed for travellers.
Take TuGo Telemedicine for example. If you’re a Canadian policyholder travelling or studying in the U.S., you can connect with a Canadian-licensed doctor by phone 24/7. No waiting in a clinic, no navigating unfamiliar healthcare systems, just expert advice from the comfort of your hotel room, RV, or vacation rental.
These perks go beyond what most credit cards can offer, giving you the peace of mind that help is always close by.
Myth 4: “Travel insurance services don’t provide extra value.”
Many travellers assume that travel insurance only includes one thing—travel insurance. With TuGo, it’s the opposite–we ensure our travellers have all they need when travelling, including the ability to connect while abroad.
With MySIM, eligible policyholders get a complimentary eSIM with 3GB of data to use in over 100 countries. Perfect for navigating your way through a new destination, using Whatsapp, or scrolling through social media on vacation—all without high roaming fees or depending on patchy Wi-Fi.
Lastly, TuGo also offers a one-stop-shop platform called MyTuGo, which allows you to easily manage your policy or claim from anywhere in the world. Submit claims, upload documents, or check your coverage right from your phone, tablet, or laptop. No hassle, no waiting, just straightforward access to what you need.
*Conditions apply for TuGo’s complimentary services
Travel is full of surprises, but with TuGo, you’re ready for whatever comes your way. From flight delays to telemedicine and staying connected abroad, our perks make travel easier, not harder.
Want to feel even more confident about your coverage? Check out our blog on the Top Six Questions to Ask Your Broker Before Buying Travel Insurance and contact your local insurance broker.
Happy travels, Monique