Category: Travel Insurance

As proud members of the Travel Health Insurance Association of Canada (THiA), TuGo’s shared aim is to make sure that submitted travel insurance claims have a fair opportunity to be paid. Apart from offering peace of mind to Canadian travellers, we want to instill confidence in buying travel insurance products.

Looking to buy travel insurance for your upcoming trip, but don’t know where to start? We get it, there are lots of different coverage options out there, and understanding insurance isn’t always easy. Well, we’ve got you covered (pun very much so intended)! Here are the top five questions to ask your insurance broker before making the purchase.  

If you have TuGo Emergency Medical Insurance, you are never alone. TuGo’s in-house Emergency Assistance team is available 24/7 to help with medical emergencies and trip interruptions, ensuring you get the care you need without unnecessary hassle. Here’s a step-by-step guide on what to do in a medical emergency while travelling. 

With new and improved features on myTuGo, it’s never been easier or more convenient to manage your travel insurance or claims online! This one-stop-shop platform can be accessed with a computer, mobile device, or tablet, from anywhere in the world; and it’s easy to sign-up.

There’s nothing like planning a vacation – dreaming about beaches, tours, and unwinding. But nothing can ruin that excitement faster than falling victim to a travel scam. Scammers are getting smarter every day, especially when it comes to online booking and “too-good-to-be-true” deals.

Whether you’re planning on hiking through the Canadian Rockies, discovering hidden gems, or reconnecting with family, you and your loved ones deserve to feel safe and secure during your visit to Canada. To help plan your next Canadian getaway with ease, TuGo is offering 10% off Visitors to Canada Emergency Medical Insurance plans.  

Your travel style says a lot about you, and so does your travel insurance! Whether you’re an adventure seeker, meticulous planner or the free-spirited friend, there’s a perfect coverage match for your adventures.  

Travel is a time for exciting adventures, rest and relaxation, and exploring the world. On the flipside, it is not a time for stressing about unexpected medical bills. That’s where travel insurance comes in!

As Canadian travel habits shift in 2025, fewer Canadians are venturing south of the border. With a weak loonie, high inflation, and unstable US-Canadian relations, many travellers are shifting their focus to explore Canada or the rest of the world instead. But whether your plans take you across the country or abroad, one thing is certain: protecting your travel investment is crucial.

It can be a daunting task to go through travel insurance claims, especially if you’re just recovering from a medical emergency. Luckily, TuGo offers convenient claims submissions online through myTuGo, so you can easily upload documents and keep track of your claim status instead of having to call customer service or mail documents in.