In light of the MH17 tragedy, Malaysia Airlines will be offering full refunds for tickets (including non-refundable fares) until July 24th. Tickets for flights before December 31, 2014 are eligible for refund.
Some Malaysian Airlines ticketholders may feel uneasy about flying, and we’re glad the company has made this special consideration. Our hearts go out to all the families affected by this terrible tragedy.
Malaysia Airlines released the following statement to News.com:
“In light of the recent tragedy of MH17 on 17 July 2014, Malaysia Airlines will adapt the below policy effective immediately until Thursday, 24 July 2014.
Passengers who wish to postpone or cancel their travel plans can obtain a refund, including for non-refundable tickets.
Enrich (frequent flyer program) passengers will also receive fee waivers for any changes to their travel itinerary, as well as refunds of miles should they choose to cancel their redemption tickets.
These waivers are only applicable from 18 July 2014 until 24 July 2014, for travel between 18 July 2014 until 31 December 2014.”
It’s still unclear how ticket holders can get refunds, so leave a comment if you have any information on this.
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2 thoughts on “Malaysia Airlines Offering Full Refunds”
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The MAS www tells how to get the refund
Saturday, July 19, 10:00 AM GMT +0800 Media Statement 5: MH17 Incident
I’m curious what people think about cancelling. I’m due to fly London to KL with MAS next week, having already flown with them 1 day before MH370 was lost.
Things often happen in 3’s………………………
Thanks for the info, Liz!
For everyone else: the refund information is a bit buried, so look for the media statement dated July 19th.