Hurricane Odile slammed into Mexico’s Baja Peninsula on September 14, 2014 leaving tourists and locals injured and taking shelter in damaged homes and hotels. Although Hurricane Odile is expected to weaken in the next 48 hours, forecasters are warning of storm surges, landslides and flash floods.
Travel insurance for Hurricane Odile
Due to danger posed by Hurricane Odile, Foreign Affairs, Trade and Development Canada advises against non-essential travel Baja California Sur, including Cabo San Lucas.
In the event of a medical emergency, travellers covered under TuGo’s Emergency Medical insurance will be eligible for hospital, medical and related expenses, up to the sum insured.
Travellers who purchased our Trip Cancellation/Trip Interruption coverage prior to this official travel advisory may qualify for coverage benefits, if the policy and trip to the affected area were booked prior to the official Canadian travel advisory.
How to contact TuGo from Mexico
For more information about your coverage or for travel assistance, our toll-free numbers are 001-800-514-9976 or 01-800-681-8070.
You can also call us collect using these numbers: 01-800-123-0200 or 01-800-021-1994. When calling from a public pay phone, use phones marked LADATEL or TELMEX.
This allows you to speak with a Canadian operator immediately. Once you’re speaking with one, simply ask to make a call to 1-604-278-4108. That will put you through to us.
If you need emergency consular assistance, contact the Embassy of Canada in Mexico City or the Emergency Watch and Response Centre in Ottawa. Please be aware that travel warnings are updated regularly. For the latest advisory status, visit the Foreign Affairs, Trade and Development Canada website.