With uncertain times ahead, it’s important to know your rights as travellers, especially if you had upcoming trip plans that were affected. Lucky for you, both the US Dept of Transportation and the European Commission have guidelines in place for airlines to follow, which might just work in your favour.
What Happens Once You File a Travel Insurance Claim
Medical emergencies, illnesses, trip cancellations, trip interruptions, lost baggage and other unexpected mishaps happen, even on the best trips. That’s why many travellers rely on Emergency Medical Insurance and Non-Medical Travel Insurance to protect them from common claims and other unexpected events.

Travel Plans Changed? Get a Voucher for the Days Left on Your Travel Insurance Policy
We understand that travellers have faced many challenges with worldwide travel restrictions and advisories while being urged to come home by their respective countries. These uncertain times have called for unprecedented measures, which were never a part of anyone’s travel plans to begin with.

COVID-19: Impacts to Canadian Travellers
These are challenging times for all of us, as we’re seeing unprecedented measures enacted by governments and the travel industry. This includes TuGo too; so we’re doing our part to help curb the effects of COVID-19—most importantly making sure Canadian travellers return home safely.